Thursday, May 26, 2011

Why We Are Different


Our Story

Tyler Ward is taking a fresh and innovative approach to the provision of property services. Overall the public perception of various elements of the property industry from estate agencies & investment property advisors through to building services is one of low regard - Tyler Ward's main focus is to bring trust, reliability & professionalism into the delivery of these services with customers needs as the key to what we do.

What we found from our own experience…

In general, we found that property knowledge on the high street was in all honesty poor (although the talk was good!). Also many people we met lacked a passion for property - it was just a job to them to earn commissions.
With some firms we have previously used over the years, we found there was a sales-like culture, often a frequent turnover of staff and people that didn't really care about our needs - whether that was for our own personal properties or in managing and growing our property investments. There was also a lack of joined-up property knowledge – some staff we met knew how to sell or rent a property, but would know nothing about how to renovate one or what would make a good investment.

What makes Tyler Ward really different…

TRUST OUR EXPERIENCE....THE PROPERTY EXPERTS
From our 30 years of personal property experience buying, renting, managing & developing our own properties, we have learnt many valuable lessons about what works well, what doesn't work and the risks & pitfalls to avoid. We want to share this experience with our customers.
SEEING THINGS FROM OUR CUSTOMERS' EYES....
Our own experience as a customer showed us that there was a clear need for a fresh approach to property services. We wanted to try and see things from our customers' eyes. From this we understand what matters to our customers – proactivity, reliability and experience all help to deliver what is important to them. Trust and integrity are at the heart of all we do. We are obsessed with giving our customers exceptional service focused on their needs - it is their genuine satisfaction that builds our reputation. Our team are our MOST important asset, they strongly believe in these values - we choose them carefully, they are the kind of people you would trust and would want working hard on your behalf.
OUR COMPLETE PROPERTY SERVICE....
We can offer you the complete solution for all your property needs using the same trusted, reliable and experienced team that we use ourselves for our own properties. Aside from our Estate Agency team, we also offer in-house services including Investment Properties and Architectural & Building Services. We do offer services across the M25 and the South East region, however we are a locally based, independent & ethical firm. We are not a large corporate name but a friendly and knowledgeable team. We believe in valuing and supporting our local community.

    Jatinder Singh

    Head of Tyler Ward Estate Agents & Investment Properties
  • T: 01737 668669
  • M: 07908 486991
  • E: jatinder@tyler-ward.com

No comments:

Post a Comment

Note: only a member of this blog may post a comment.